Terms of Service

What is ELIOR?

ELIOR is an AI-powered grading platform built for IELTS teachers. Teachers use ELI Credits to grade student essays. Students submit work through anonymous student codes — they don't need accounts, and we never collect their personal information.

Our AI provides band score estimates and detailed feedback, but these are tools to assist teachers, not official IELTS results. Human judgement should always be the final word.

Accepting these terms

By creating an account or using ELIOR, you agree to these terms. If you don't agree, please don't use the service. We may update these terms from time to time — we'll notify you of significant changes via email.

Your account

Only teachers create accounts on ELIOR. Students submit essays via anonymous codes assigned by their teachers.

• You must provide accurate information when registering
• You're responsible for keeping your account secure
• You must be at least 18 years old to create a teacher account
• Don't share your login credentials with others

ELI Credits and payments

ELIOR runs on ELI Credits. Here's how they work:

• Pay-as-you-go: $0.25 per credit
• Bundles (one-time purchase):

• Starter: 500 credits for $85
• Standard: 1,000 credits for $170
• Pro: 2,500 credits for $425

• Grading costs: Quick Grade = 10 credits · Detailed Grade = 55 credits
• Welcome bonus: 200 free credits on your first purchase
• Credits never expire

Early bird discount (valid until 17 April 2026):

• Founding Teachers: +10% bonus credits for 6 months
• All other users: +8% bonus credits for 6 months

All sales are final. ELI Credits are non-refundable once purchased. Please see our Refund Policy for details.

Founding Teachers Programme

The first 50 teachers to join ELIOR become Founding Teachers. Benefits include:

• 15% lifetime discount on all credit purchases
• Early access to new features
• Direct communication with the founder

In return, Founding Teachers agree to:

• Provide honest feedback about the platform
• Complete a brief monthly survey (10 minutes maximum)
• Report bugs and issues when encountered

If you miss two surveys without explanation, you'll be moved to standard pricing — though any discounts already applied to previous purchases remain valid.

AI processing disclosure

Essays submitted to ELIOR are processed by Anthropic Claude and OpenAI, third-party AI services. Important things to know:

• Essay content is sent to Anthropic and OpenAI for AI analysis
• Your essays are not used to train AI models
• AI-generated scores are advisory estimates, not official IELTS band scores
• Teachers should always apply professional judgement to AI feedback

Student privacy

ELIOR is designed with student privacy as a core principle:

• Students are identified only by anonymous codes
• We collect no personal information from students — no names, no emails, no accounts
• Teachers control all student data through their accounts

Prohibited use

Don't use ELIOR to:

• Submit essays through automated scripts or bots
• Resell access or share your account with others
• Cheat on actual IELTS examinations
• Submit content that's illegal, harmful, or infringes others' rights
• Attempt to reverse-engineer or exploit the AI system

We may suspend or terminate accounts that violate these rules.

Limitation of liability

ELIOR is provided "as is" without warranties of any kind. We do our best to provide accurate, helpful feedback, but:

• AI scores are estimates, not guarantees of actual IELTS results
• We're not liable for exam outcomes that differ from our predictions
• We're not liable for service interruptions, though we work hard to minimise them
• Decisions made based on AI feedback are your responsibility

Changes to these terms

We may update these terms as ELIOR evolves. For significant changes, we'll email you in advance. Continuing to use ELIOR after changes take effect means you accept the new terms.

Contact

Questions about these terms? Get in touch:

hello@m.eliorlab.com